automation TfL eyes chatbots to drive down contact centre demand: Beware "deviations" and "harsh" voices... , and Edward Targett March 8, 2024
Opinion Unleashing automation platforms to transform IT infrastructure management , and The Stack July 17, 2023
Enterprise IT SAP touts imminent arrival of new "out of the box" automation tools , and The Stack October 26, 2022
Cybersecurity Automated patching, risk-based approach critical to resilience: First, face the "Bleedin' obvious" , and Eliot Beer May 16, 2022
Read This Ocado aims to slash labour costs 40% through new 3D printed robots, "virtual distribution centre" , and Sophia Waterfield January 28, 2022
Enterprise IT HSBC standardises CI/CD platform for 23,000 developers , and Edward Targett November 1, 2021