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Zoom

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AI can augment the work of call centre staff - or make it signicantly worse (Image: Unsplash)

The pandemic was great for Zoom - but will it also prosper during the AI revolution?

Zoom makes big call on AI. Says it will pay off. Eventually

In meantime, Q1 numbers nothing to transcribe and message home about?

Zoom turns to AI to reinvent itself as much more than just video calling

Zoom bets big on its AI powered collaborative workspace

Don't call it an office- Zoom opens doors on London 'Engagement Hub'

Zoom has opened a new 15,000 square foot facility in Holborn, London, touting the office as a hybrid work "Engagement Hub"

Zoom Europe data storage privacy settings

Careful now, read the small print: Account, diagnostic data will stay in the US and Zoom can't promise calls and recordings won't pass through data centres you opted out of...

Zoom is launching its own E2EE email and calendar: Here's what we know...

beta@zmail.com...

Zoom targets aggressive enterprise growth as its UCaaS offering expands

“Zoom Phone was a real star in Q2”

Zoom's $14.7 billion Five9 buyout turbocharges its contact centre ambitions

Deal puts Zoom Phone on steroids, follows Five9's Mitel agreement.

New Zoom SDK lets you whitelabel video calling

$1,000 a year gets you 30,000 session minutes a month.

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