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Thames Water is planning to outsource customer services and back office operations under a trio of contract opportunities worth up to £63 million. The water company, which serves 15 million customers, hopes that slicker digital services and improved levels of automation will help it support a turnaround programme amid a
Systems Integrators (SIs) and other vendors have just over two weeks left to finalise their expressions of interest in a £55 million overhaul of a critical Ministry of Defence (MOD) cyber operations platform. The contract comes as the department continues work to bake Artificial Intelligence (AI) algorithms into the platform,
£8m framework landing soon as range of opportunities open up at ambitious utility.
Software will help track incidents. But much work still requires hand tools...
The challenge: stripping "defective" data streams prior to processing
The UK's Financial Ombudsman Service -- which handles complaints from consumers about financial services ranging from wedding insurance to business loans -- is in the market for a new managed IT services provider, as it continues a major modernisation project including the replacement of its on-premises data warehouse