DWP DWP abandons 5.3m callers: Seeks digital, data headway by 2030 , and Edward Targett July 29, 2024
central government Can £160 million and the cloud fix the DWP’s dismal contact centres? , and Edward Targett August 15, 2023
Enterprise IT DWP goes to market for emergency IT payments infrastructure , and The Stack August 8, 2022
Enterprise IT This government department pays out £3 billion weekly: What if its IT systems went down? , and The Stack June 6, 2022