New Relic has launched a refreshed infrastructure and application performance monitoring (APM) platform that it claims comes in at a third of the cost of industry rivals – with the company having added 800 net new paid platform customers over the last quarter, as it builds on a successful land-and-expand approach underpinned by a popular free tier.
New Relic, whose customers include Adidas, Ryanair and Sainsbury’s, has over 41,000 active customers on its free tier, executives said on a late May Q4 2023 earnings call, with 16,000 customers now on its paid tier.
The company is emphasising the simplicity of its pricing versus peers, saying that it bills just from the GBs from hosts each hour; pricing all telemetry sources at the same rate versus the approach of rivals DataDog and Dynatrace which “charge separately for custom metrics and third-party data at a cost that’s higher than their standard (host-based) pricing.”
New Relic infrastructure monitoring…
The New Relic infrastructure monitoring offering aims to offer engineers, DevOps and ITOps teams the ability to quickly diagnose application and infrastructure performance issues across a range of different infrastructures.
